December 9, 2020

Job Opportunity at Milieux: HEAD OF COMMUNICATIONS

Milieux Institute for Arts, Culture and Technology

Head of Communications Job Description

Posted on: December 09, 2020
Deadline to apply: January 11, 2021

Grade: N/A
Campus: SGW

This posting represents a part-time contract effective until June 30, 2021 with the potential for a 12-month renewable contract beginning July 1, 2021. Appoximately 24 hours per week.

Milieux is looking for a Head of Communications to work closely with the director, steering committee and staff to increase the visibility and impact of institute research and research-creation at Concordia, in Canada and internationally. We are looking for a consummate storyteller capable of marshalling visual media (photo and video) and text, who can engage academic, artistic and public audiences. This is not a position about shuttling information, but rather about innovation in research communication, and community engagement as part of Milieux’s interdisciplinary research practice.

This role is organized around three primary goals:

To create opportunities of encounter with Milieux members, events and activities happening across the Institute’s research clusters

To increase the visibility of Milieux members’ research and research-creation work, both within Concordia and through broader local, national and international academic and artistic networks

To report on Milieux’s academic, community, and industry partnerships and collaborations

Primary Responsibilities:

Reporting to the Director, Milieux Institute for Arts, Culture and Technology, the incumbent is primarily responsible to

Tell the story of Milieux, both visually and in print

Provide support and expertise to cluster coordinators and members on showcasing their research and activities for diverse audiences through strategic storytelling

Serve as a primary communications liaison with University Communication Services, Faculty divisions, and the Office of Research as needed

Develop and execute timelines for short, mid and long-term media outreach and public engagement plans, based on Milieux’s events programming and our strategic communications goals

Manage Institute documentation; coordinate the student assistants and make executive decisions on strategy and implementation, with emphasis on coordinating photographers to be present Milieux events and workshops

Produce the Annual Report in collaboration with a graphic designer

Continue ongoing update and improvement of website along with graphic designer and programmer

Manage a social media assistant responsible for posting to Twitter, Facebook and Instagram

Participate in Milieux staff and Steering Committee meetings

Track engagement analytics related to web traffic and social media engagement; set goals and implement strategies for meeting them

Coordinate the production of posters and other visual materials for Milieux events (in collaboration with graphic designers)

Candidate Requirements:

Strong research and writing skills

Demonstrated academic, artistic or other work experience in a field related to the mandate of the Milieux Institute of Art, Culture and Technology

Experience producing material for publication and public communication

Understanding of the academic and/or Concordia research context and knowledge and experience with organization administration in a university setting

Familiarity with Canadian media labs and/or relevant networks of digital art and culture researchers internationally

Experience working with web analytics including SEO

Strong knowledge and demonstrated interest in communications management and engaging social media use

Strong graphic design skills

Excellent interpersonal skills; diplomacy, ability to work in a small group, ability to work under pressure, take initiative, and work independently, with patience and good judgment

Excellent organizational skills and ability to meet deadlines

Availability to work flexible hours on occasion, including evening and weekend engagements

Ability to work remotely


TRAC/CARE wage scales will be used



Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.


Interested applicants should submit a CV and cover letter to Harry Smoak at by January 11, 2021.